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Introduction to Computer Systems Management
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Overview of computer systems management
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Importance of computer systems management
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Roles and responsibilities of a computer systems manager
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Strategic Planning and IT Alignment with Business Goals
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Benefits and Challenges of IT Management
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Assignments : Write an essay on the role of IT management in modern organizations
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Understanding Hardware and Software Components
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Fundamentals of Systems Administration
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Hardware components in a computer system
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Operating Systems: Windows, Linux, macOS
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Software components in a computer system
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Server Management and Configuration
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Integration of hardware and software for optimal performance
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Virtualization Technologies and Practices
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Set up and configure a virtual server environment
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Network Management and Security
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Principles of Network Design and Management
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Network Topologies and Protocols
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Network administration and monitoring
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Network Security and Performance Optimization
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Implementing security measures for data protection
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Handling network vulnerabilities and security breaches
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Wireless and Wired Network Management
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Design and implement a network architecture for a small business
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Cybersecurity Management
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Introduction to Cybersecurity Principles
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Implementing Security Policies and Procedures
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Threat Detection and Incident Response
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Data Protection and Compliance
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Assignments : Develop a cybersecurity plan for an organization
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System Performance Optimization
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Performance measurement and analysis
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Identifying bottlenecks and optimizing system performance
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Implementing strategies for improving system efficiency
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Budgeting and Resource Management
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Allocating resources for hardware and software upgrades
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Creating and managing a budget for computer systems management
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Optimizing resource utilization for cost-effectiveness
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IT Project Management
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Principles of IT Project Management
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Project Planning and Execution
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Risk Management and Mitigation
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Agile and Waterfall Methodologies
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Assignments : Develop a project management plan for an IT project
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IT Service Management
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Introduction to IT Service Management (ITSM)
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ITIL Framework and Best Practices
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Service Desk and Incident Management
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Change and Release Management
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Assignments : Create an IT service management plan using ITIL principles
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Emerging Technologies in IT Management
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Overview of Emerging Technologies
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Impact of Artificial Intelligence and Machine Learning on IT Management
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Internet of Things (IoT) and Edge Computing
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Blockchain Technology and Applications
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Assignments : Research and present on an emerging technology relevant to IT management
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Strategic IT Leadership
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Leadership Skills for IT Managers
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Team Management and Development
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Communication and Stakeholder Engagement
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Decision Making and Problem Solving
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Assignments : Develop a leadership and development plan for an IT team
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Case Studies and Real-World Examples
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Analysis of Successful IT Management Strategies
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Lessons Learned from High-Profile IT Projects
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Best Practices in IT Management
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Assignments : Analyze a case study of a high-profile IT management scenario and present findings
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Capstone Project
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Real-world IT Management Project
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Implementation and Presentation
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Peer Review and Feedback
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Project Work : Participants will work in teams to design and implement an IT management project, which will be presented at the end of the course.
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